Terms and Conditions

Effective Date: April 12, 2026  |  Last Updated: April 12, 2026

Welcome to the Menzel Enterprises, Inc. website. By accessing or using our website at menzelenterprises.com and our services, including our SMS/text messaging programs, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

1. Company Information

Menzel Enterprises, Inc. is a Wisconsin-based provider of professional towing, emergency recovery, transport, incident management, and motorist assistance services. We have served the State of Wisconsin and surrounding regions since 1984.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of, or restrict or inhibit the use of this website by, any other party. You may not:

  • Use our website in any way that violates applicable local, state, or federal law.
  • Attempt to gain unauthorized access to any portion of our website or its systems.
  • Reproduce, duplicate, copy, or exploit any part of our website for commercial purposes without our express written permission.
  • Transmit any harmful, offensive, or disruptive content through our website.

3. SMS/Text Messaging Terms

Program Name: Menzel Enterprises Notifications

Brand: Menzel Enterprises, Inc.

By opting in to receive SMS/text messages from Menzel Enterprises, Inc., you agree to the following terms:

3.1 Consent

By providing your mobile phone number and opting in, you expressly consent to receive text messages from Menzel Enterprises, Inc. regarding service updates, notifications, alerts, appointment reminders, and other informational messages related to our towing, recovery, and incident management services. Consent to receive text messages is not a condition of purchasing any goods or services.

3.2 Message Types

Messages may include:

  • Service status updates and notifications
  • Appointment and scheduling reminders
  • Operational alerts and information
  • Responses to your inquiries

3.3 Message Frequency

Message frequency varies depending on your interactions with our services. You may receive recurring messages. We will not send more messages than necessary to provide the information or services you have requested.

3.4 Message and Data Rates

Message and data rates may apply. Charges may vary depending on your mobile carrier and plan. Contact your carrier for pricing details. Menzel Enterprises, Inc. is not responsible for any fees charged by your carrier.

3.5 Opt-Out / How to Stop

You may opt out of receiving text messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive a one-time confirmation message, and no further messages will be sent unless you re-subscribe. You may also contact us directly to request removal from our messaging list.

3.6 Help / Customer Support

For assistance with our text messaging program, reply HELP to any message, or contact us:

3.7 Carrier Disclaimer

Carriers (e.g., T-Mobile, AT&T, Verizon) are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network and is outside our control.

3.8 Privacy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information, including information collected through our SMS/text messaging programs. Your mobile information will not be shared with third parties for promotional or marketing purposes.

4. Services

Menzel Enterprises, Inc. provides professional towing, emergency recovery, transport, incident management, and motorist assistance services. Service availability, response times, and pricing may vary based on location, conditions, and other factors. We reserve the right to refuse service at our discretion.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Menzel Enterprises, Inc. or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

6. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of Liability

To the fullest extent permitted by law, Menzel Enterprises, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, or SMS/text messaging programs, including but not limited to damages from delayed or undelivered messages, service interruptions, or data loss.

8. Indemnification

You agree to indemnify and hold harmless Menzel Enterprises, Inc., its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of our website or services, or your violation of these Terms and Conditions.

9. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over the content or practices of these websites and assume no responsibility for them. The inclusion of a link does not imply our endorsement of the linked site.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Wisconsin, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in the State of Wisconsin.

11. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after any changes constitutes your acceptance of the updated terms. We encourage you to review these terms periodically.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Menzel Enterprises, Inc.

Phone: (800) 953-1010

Email: info@menzelenterprises.com

Website: menzelenterprises.com